Shipping policy

SHIPPING:

• We currently only ship to the United States. We do not offer international shipping at this time. 
• Most orders of $100 or more ship for free. 
• Your exact shipping cost will be displayed at checkout based on total order weight. 
• For most orders, we primarily ship with UPS Ground or USPS First Class/Priority. The exact shipping method will be determined as the order SHIPS, as it varies depending on weight, location, etc. This means in certain circumstances we will ship with the postal service of our choosing regardless of the postal service chosen at checkout, on condition the delivery times are the same. This usually occurs when there is an error with the items weight.  (Example: USPS first class shipping is chosen for an item that doesn't meet first class requirements or if we are unable to ship to a PO box via the chosen shipping method)
• Average processing times may vary based on seasonal volume. Processing typically ranges from 1-2 business days and transit times typically range 2-5 business days depending on the destination location and barring no unforeseen complications (bad weather, etc.).
• When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
• If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@thehobhub.com with your name and order number, and we will look into it for you.